We’ve Moved!

What Happened?

We woke up to a nice little surprise a few days ago… our web host of 10 years had mysteriously started turning off our servers!  First to go was e-mail delivery, and that’s what tipped us off to the problem.  It turns out our web host had migrated our account to a new platform a couple of months ago, but failed to tell us.  Not only did communication fall apart, their migration was a total failure.  They copied some files… that’s about all the credit they get.  None of our web services worked, the server was configured incorrectly, our database was empty, and their control panel tools were useless!

After juggling support from multiple contacts, we quickly realized this was a situation we never wanted to be in again.  We abandoned any effort to get our site working on their new platform and looked for greener pastures.  And boy did we find them!

A Brave New World

A lot can change in 10 years.  When it comes to technology, 10 years is like a lifetime.  Needless to say, the landscape has improved greatly!  We settled on building all new web apps on Microsoft’s cloud computing platform, Azure.  The service is amazing and highly recommended for anyone looking for web hosting.  We’ve also migrated our email handling to new Microsoft-powered cloud services, and everything is working great!

How Does This Impact You?

For the most part, there is no impact.  The same web address gets automagically ported to our new servers.  We’ve tried to re-write any old URL’s that were no longer valid, so those bookmarks will keep working.  Two important aspects did change, however.

We needed to relocate some of our web services into stand alone web apps.  This is a much better design, but does break compatibility with prior applications.  Most importantly, this impacts web-based license activation.  The “check for updates” feature will also stop working, but you will continue to get news alerts on the Start Page.

Test Design Studio v3.0.7020 and higher will support the new server, and you can download it now.  All users who have ever owned a license to v3.0 will be able to upgrade to this release even if your maintenance has expired.  **There is not an upgrade path for Test Design Studio v2.5 or prior releases!**  You will still be able to activate your licenses, but the activations will need to be performed manually.  Contact support@patterson-consulting.net if you have concerns about applying any legacy licenses or if you want to explore options to reinstate your maintenance.

The Concurrent License Server is also impacted by the change to the licensing service, and we will be working on a fix in the near future.  Concurrent licenses of Test Design Studio will continue to operate without issue on an already activated Concurrent License Server instance.  If you have immediate license activation needs, please contact support@patterson-consulting.net and we will make sure your request is handled.

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