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Register and Activate Your Serial Number

Register Your Software with a Serial Number

If you have been given a serial number for your license, you will need to register your software with the provided serial number and activate the license. On the licensing wizard, click the I Have a Serial Number to Enter option.

On the Register with Serial Number page, click the Register With Serial Number button.

This button will launch the license registration program and the Register Test Design Studio dialog will be displayed.

Enter all required fields. When entering the Serial Number, you will need to enter the serial number that was supplied to you when you purchased your license of Test Design Studio. When all information is entered correctly, click the Register button. If your serial number was entered correctly, the Activate Test Design Studio dialog will be displayed.

Note:    If you check the Activate automatically when I am on-line option, the on-line activation will be automatically attempted if you are actively connected to the internet. If successful, you will not see the Activate Test Design Studio dialog displayed. The dialog will only be displayed if on-line activation could not be completed.

Activate Test Design Studio

Once you have registered your product, you must activate it. Since the same serial number can be used to register any installation of Test Design Studio, this process is used to tie the license to a specific machine. Once activated, the serial number will be locked to that installation until the software is deactivated.

You have fifteen (15) days to complete the activation process. The Activate Test Design Studio dialog will display how many days you have remaining before activation is required. As long as you have days remaining, you may continue without activating by clicking the Activate Later button.

Note:   The activation grace period is provided so that you will have ample time to complete the activation process. Use of the grace period to temporarily increase your available licenses is not permitted.

You have two options for activating your software:

  1. Activate Over the Internet - If you have an active internet connection, you can activate your software on-line. This is the preferred method of activation and provides the fastest turn-around time. Some corporate environments do not allow connections outside their corporate infrastructure, so this option may not be available for everyone. If you cannot activate over the internet or have issues with the on-line activation server, you must use the 'Activate by Entering a Code' option.
  2. Activate by Entering a Code - If you are unable to activate your software on-line, you may manually request an Activation Code for your installation.

Activate Over the Internet

To make the activation process as easy as possible, we have provided a mechanism by which you can activate your software on-line. As long as you have an active internet connection and your company has not restricted internet access, you may use this feature. To activate on-line, click the Activate Over the Internet button. If activation is successful, a confirmation message will be displayed. If unsuccessful, an error message will be displayed. Please e-mail support@patterson-consulting.net with the details of any error messages you receive to resolve the activation conflict.

Using a Proxy Server

If you are unable to connect to our license server, your firewall or internet security settings may be preventing the access. In this situation, you may need to use a proxy server to gain proper access. From the Activate Test Design Studio dialog, press CTRL+F7 on the keyboard to display the Internet Proxy Configuration dialog.

Enter the Proxy Server Address and optional Credentials needed to access the proxy. Click the OK button to return to the Activate Test Design Studio dialog and try again.

Note:   In some instances after displaying the Internet Proxy Configuration dialog, the licensing wizard may change its display to the Activate Offline dialog. If this happens, click the Go Back button to return to the option where you can again select Activate Over the Internet.

Activate by Entering a Code (Activate Offline)

To manually activate your software, click the Activate by Entering a Code button. The Activate Offline dialog will be displayed.

Step 1: Request an Activation Code

The Activate Offline dialog displays the information that is necessary to properly activate the license on the current machine. You must e-mail licensing@patterson-consulting.net the Serial Number and Machine Code that is displayed. For convenience, you may click the Copy to Email button to open a new e-mail message with the contents already included. If your system does not support this, you may click the Copy to Clipboard button to have the data placed on the clipboard where it can be easily pasted into an e-mail. Please use these options when possible to avoid typing errors. Activation Code requests will typically be satisfied within 1-2 business days.

Unless you are immediately provided an activation code, you will need to click the Go Back button to return to the Activate Test Design Studio dialog. From there, click the Activate Later button to continue using the software until your activation code is received. When you receive your Activation Code, you will proceed with Step 2 below.

Warning:    When you receive your Activation Code, you should enter it as quickly as possible. Activation Codes are only valid for a few days after receipt, so you will have to re-request your Activation Code if it expires before it is used.

Step 2: Enter your Activation Code

When you receive your Activation Code, you are ready to complete the activation process. From the Activate Test Design Studio dialog, click the Activate by Entering a Code button. The Activate Offline dialog will be displayed.

Type or paste your Activation Code in the Activation Code textbox and click the Activate button. If activation is successful, the Activate Offline dialog will go away and the application will continue to load.